JOIN OUR TEAM
We’re ALWAYS looking for people who are
Hungry, Humble & Smart.
Our CORE VALUES
- A defect-free product is our policy.
- We will be energetic, enthusiastic, and tenacious in our work. But we will always do it with integrity.
- We will provide above and beyond customer service. We will communicate proactively and do what we say we are going to do.
- We will always remember that every customer is the most important customer.
- We will enjoy our work, our team, and our customers. Passion is key.
- We will lead from the trenches; nobody is too good for any job or task.
- We will admit when we’re wrong or when something needs improving. We are not afraid to say “I don’t know,” and we will help each other overcome obstacles and find answers.
- We will support all branches of the First Responder Community.
- We are creative. We will first seek to solve problems with our mind before your dollars.
WHAT DEFINES US
- Excellent Product
- Excellent Customer Service
- Hard Work
- Passion
OUR KEYS TO
GOOD CUSTOMER SERVICE
Customer service is a huge part of our companies’ culture and focus. If you join our team, you will need to commit to adopting our customer services strategies. Read below to see if this sounds like you.
We Respond quickly
Always within 24 hours.
be a problem solver
We always find and provide answers, even if it’s a difficult problem. It won’t just go away (without a tarnish on our reputation).
Continuous communication
We keep customers appraised with information. Send updates before they ask for updates.
ready to jump into action
We handle warranty situations quickly and make the process as easy as possible for the customer.
Always accomodate the customer
We design our processes and systems around your customers, not around our internal team.
OUR PASSION
Using business to support those who do jobs that matter
OUR NICHE
Helping first responders work safely and more effectively after dark.
Sound like You?
Great! If you think you’d be a good fit for our team browse our openings and apply today.
